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How does your guarantee/extended warranty work?

5+5 Year Limited Guarantee – Mattress replaced free of charge if the fault is reported within 5 Years of your purchase.

After that, a pro rata amount of your original purchase price will apply. You will be required to contribute a percentage of the original purchase price as follows (subject to provision of proof of purchase):
• Year 6 – 20% of the purchase price
• Year 7 – 40% of the purchase price
• Year 8 – 60% of the purchase price
• Year 9–10 – 80% of the purchase price

3+3 Year Limited Guarantee – Mattress replaced free of charge if the fault is reported within 3 Years of your purchase.

After that, a pro rata amount of your original purchase price will apply as follows
• Year 4 – 40% of the purchase price
• Year 5 – 60% of the purchase price
• Year 6 – 80% of the purchase price